Packing and Shipping

PACKAGING AND SHIPPING

Packing and Shipping by Artists (Seller):

Artist(s) shall pack the piece(s) of Art and send it to IndiGalleria’s registered office in Delhi. The artist has to bear the shipping cost. IndiGalleria will open the shipment to double-check the details before shipping it to the buyer again. The Buyer pays for all the shipping charges, which include the cost from IndiGalleria’s office to his/her shipping address. In the promotion period, this may be waived as per the discretion of IndiGalleria from time to time, which means we may complement the shipping charges, and IndiGalleria will pay for them. The piece(s) of Art should be packed to protect them during shipment, which is the shipper’s responsibility, and photographs or a short video film must be shared with the receiver. Artwork must be shipped by the artist to IndiGalleria within 24 hrs. set by IndiGalleria.

Packing and Shipping by IndiGalleria:

Team IndiGalleria shall pack the sold artwork, and it will be picked up by the trusted shippers of IndiGalleria. The Buyer pays for all the shipping charges (in promotion periods, this may be waived at per discretion of IndiGalleria from time to time), which means we may complement the shipping charges and IndiGalleria will pay for it. The piece(s) of art will be packed so as to protect them during shipment, which is our responsibility. IndiGalleria shall participate in the packing and shipping process, and IndiGalleria is liable for any damages of any kind arising from the packing or shipment of any Art. We process high-grade packaging for all our shipments so that they can absorb jerks and stack weight in transit, and reach you in a safe and sound condition. Painting rolls are put in hard protective tubes and sealed at both ends. We may share short videos or photographs of the art piece in order and packed correctly will be shared with the buyer before shipping.

Artwork shall be shipped within the deadline of 7 days set by IndiGalleria. If at the end of the 7-day period, the artwork has not been shipped for any reason that may be beyond our control, the Order will be refunded to the buyer. If an order cannot be delivered to the address provided by the buyer and the artwork is returned to IndiGalleria, the order will be treated as a “return,” and then the buyer will have to pay extra shipping charges to get the work delivered again.

Freight and Transportation:

The buyer is responsible for the costs associated with all freight, shipping, and other costs related to transporting the Art from IndiGalleria, unless, in a promotion period, we are paying for the shipping charges.

Ownership Transfer:

The Art shall be and remain the risk of the seller until it is shipped to the buyer, and thereafter the risk shall shift to the buyer.

Shipping in India:

We offer FREE SHIPPING for both rolled and framed artworks across India. For sculptures, shipping charges are additional and will be shown separately at the time of placing the order. In some cases, we may ask for extra shipping charges for sculpture deliveries.

We partner with reputed domestic courier services for our deliveries and cover almost 99.2% of PIN codes across India. However, certain PIN code locations that are considered remote by our courier partners may incur special delivery charges. If this applies to your order, our customer care team will contact you after the order is placed. You can also email us at info@indigalleria.com with your address and PIN code to check in advance.

International Shipping Information:

We ship unframed artworks to most countries worldwide. A minimum shipping fee of USD 62 (INR 5500) per artwork applies. For larger or heavier artworks, the shipping cost will be higher and will be reflected at checkout. For customized art or craftwork in custom sizes, we will provide a shipping quote based on the specifications.

Please note that our prices do not include Customs Clearance Fees or Customs Duties for international shipments. These charges, if applicable, will be collected by the courier partner either at the time of delivery or in advance, depending on your country’s regulations. These fees vary by destination and are subject to change.

To get an estimate of Customs Clearance Fees and Duties for your country, feel free to contact us at info@indigalleria.com with your shipping details.

Shipping Timelines

• International Shipping: May take up to 15 days.
• Domestic Shipping (within India): Usually takes 5–10 days.